faqs
Thank you for choosing Covenant Health Urgent Care. Helping you “Get Better. Faster!” is important to us and we’re so glad you’ve chosen us for your urgent care needs.
Medical Records
We give every patient access to their medical information so you can make better healthcare decisions. We provide two easy ways to access medical records:
Patient Portal
- If you have already created an account, log in here: Patient Portal.
- If you need help accessing your account, please submit a Contact Form with your name, date of birth, and date of most recent visit.
Medical Records Request
- Patients can access medical records for themselves or send them to a third party through VitalChart.
- Third-party medical records requests:
- For worker’s compensation, attorneys, or insurance providers seeking records or needing immediate access to your records please utilize this link: Medical Records Request.
Lab/Imaging Results
To access and review lab or imaging results, please start by checking your Patient Portal. If you have quesitons or need further assistance, please submit a Contact Form below.
Billing/Insurance Assistance
For billing questions, please visit Pay My Bill or call our billing department at (000) 000-0000.
Employee Verification
If you need employment verification for a Covenant Health Urgent Care team member, please use the following information:
- Phone: 1-800-367-5690
- Website:theworknumber.com
- Email: [email protected]
- Paylocity Company Code: 33095
Contact Us
If you have feedback about a Covenant Health Urgent Care visit, we want to hear from you. Contact Forms are sent directly to our Service Excellence Department. We appreciate every opportunity to collaborate with our patients to improve the service we provide.
Be advised that the privacy of any health information submitted online is not HIPAA compliant.